What if there is a shipping issue with my order?

Modified on Sat, 07 Jan 2023 at 07:15 PM

We're here to help! 


Please reach out to us at help@bernies.com and we will be in touch ASAP to make things right.


Not to worry, we will make sure your correct order arrives intact at the correct address. We're in this for the dogs, so it's important to us to make sure your packages arrive safe and sound.

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